Where Do I Begin?
From your very first message, our team guides you step by step.
We assist with your pre-evaluation, treatment planning, accommodation guidance, transportation coordination, and scheduling — ensuring your entire experience is organized, smooth, and stress-free.
If you would like to understand exactly what to expect, we invite you to visit our How It Works page, where we explain your complete 6-step dental journey in detail.
Our goal is for you to feel confident, informed, and fully supported from the moment you begin planning your trip.
More FAQs
Is It Worth Traveling to Mexico for Dental Treatment?
The answer depends on the type of care you need — but for many patients, the difference can be life-changing.
For minor procedures such as a single filling or a simple crown, staying local may be more practical.
However, when treatment becomes more complex — including full-mouth rehabilitation, All-on-4 or All-on-6, multiple dental implants, full smile makeovers, or several crowns and bridges — the financial difference can be substantial. Many of our international patients are able to receive high-quality, advanced care while still saving significantly compared to treatment costs in the U.S. or Canada.
If you’re considering traveling for treatment, we invite you to explore real examples and practical comparisons on our dedicated page: Is it worth traveling to Mexico for dental treatment
Does Shtern Dental Clinic provide airport pickup or transportation?
Yes. We assist you with every step of your arrival to make the process simple and comfortable from the moment you land.
Cancún is a highly touristic and well-organized destination, known for being welcoming and safe for international visitors. The airport is clear and efficient, with signage in English and Spanish and easy access to transportation.
From the airport, you may choose:
- Authorized airport taxi
- ADO Bus + Uber
- Pre-arranged private transfer
For a seamless experience, we coordinate transportation through Arminas Travel, the trusted travel agency we work closely with. Their multilingual team (English, Russian, Hebrew) ensures you feel guided and comfortable from arrival until you safely reach your hotel or appointment.
Do you also organize transportation and hotel bookings?
Yes — we are happy to help coordinate these arrangements for you.
While we do not organize transportation and hotel reservations directly through the clinic, we work closely with a trusted travel agency called Arminas Travel. They specialize in assisting our international patients with:
- Airport transfers
- Private transportation
- Hotel reservations
- Personalized travel recommendations
You can contact them directly through their website:
https://arminastravel.com/
Or by email:
mexico@arminastravel.com
Their team is experienced in supporting our patients and will ensure your travel and accommodation arrangements are smooth, organized, and stress-free.
Do international patients commonly visit Shtern Dental Clinic?
Yes. Approximately 95% of our patients travel from the United States and Canada.
We specialize in dental tourism and are structured specifically to serve international patients. Our boutique clinic combines:
- Advanced dental technology
- Highly experienced doctors
- Continuous education and innovation
- Conservative, precise treatment philosophy
- Warm, personalized care
Patients choose us not only because treatment in Mexico is more accessible, but because of the quality, professionalism, and human approach that define our clinic.
How far is Shtern Dental Clinic from the airport?
The clinic is located approximately 20 minutes by car from Cancún International Airport, making arrival easy and convenient for international patients.
Do U.S. or Canadian citizens need a visa to enter Mexico?
No. U.S. and Canadian citizens do not require a visa for tourism or medical treatment. A valid passport is sufficient, and a tourist permit is granted upon arrival.
Do the doctors and staff speak English?
Yes. All of our doctors are fluent in English.
Additionally, members of our team speak:
- Spanish
- Russian
- Hebrew
Clear communication is a priority to ensure comfort and understanding throughout your treatment.
Is it safe to travel to Mexico for dental care?
Absolutely. Traveling to Cancun for your dental care is incredibly safe, and at Shtern Dental, we make sure you feel completely protected and at home from the moment you land. Cancun is Mexico’s premier international hub; because the region’s economy relies entirely on global tourism, the government and private sectors heavily prioritize and guarantee the highest levels of security in our modern medical and hotel districts.
As a boutique, family-oriented clinic, we treat you like a close friend visiting us from abroad, clearing away all logistical stress through our specialized travel agency partnerships, private airport pickups, and a dedicated, multilingual team. You don’t have to navigate this journey alone; our 24/7 personal support ensure you can focus entirely on enjoying the peaceful, secure, and life-changing Caribbean vacation your smile deserves
What is located near Shtern Dental Clinic?
Our clinic is located in a central and highly convenient area of Cancún.
Within walking distance you will find:
- Several hotels
- Two pharmacies (just one minute from the clinic)
- Restaurants and cafés
- Plaza Las Américas shopping mall
The clinic is also located at the beginning of the Hotel Zone, and the beach is approximately 10 minutes away by car.
What hotels do you recommend?
There are several hotels located very close to Shtern Dental Clinic, including options within comfortable walking distance. For patients who prefer easy access to their appointments without relying on transportation, Hotel Bonampak is located just one minute walking distance from the clinic, making it a very convenient choice.
Additional options are available depending on your preferred style and budget:
Luxury (Hotel Zone)
- Live Aqua Cancun
- Hyatt Zilara
- JW Marriott Cancun
Mid-Range
- Four Points by Sheraton Cancun Centro
- Ambiance Suites
- Hotel Bonampak (1-minute walk from the clinic)
Affordable
- Ibis Cancun Centro
- City Express
We are happy to assist you with hotel arrangements through Arminas Travel, who can coordinate accommodations and transportation according to your preferences.
How much money in cash can I bring with me to Mexico?
Travelers are allowed to bring up to $10,000 USD in cash per family into Mexico. Any amount above this must be declared upon entry.
What payment methods do you accept?
We accept all major credit cards, except American Express, and bank transfers. We’ll confirm the total cost of your treatment in your personalized quote before you travel, so you know exactly what to expect.
Will I be able to rest comfortably between appointments?
Yes. Most patients combine treatment with rest and light vacation time.
We provide a clear schedule in advance outlining your treatment days and recovery time so you can plan your stay with confidence.
How long should I stay after treatment?
- Dental implants: 3–5 days
- All-on-4 / All-on-6: 5–14 days
- Crowns / veneers: 4–10 days
Each case is individually evaluated before travel, and you will receive a clear timeline.
Are there pharmacies and hospitals nearby?
Yes. Everything you may need is very close to the clinic.
There are two pharmacies located just one minute walking distance from the clinic, allowing you to quickly obtain any prescribed medications.
Nearby private hospitals include:
- Hospiten Cancun
- Hospital Galenia
- Amerimed Cancun
All have experience treating international patients and offer English-speaking staff.
Is the clinic family-friendly?
Absolutely.
We provide:
- Comfortable indoor waiting area
- Outdoor seating with boutique café
- Strong WiFi
- Multilingual library
- Coloring materials for children
Families consistently tell us they feel relaxed and welcome in our clinic environment.
Practical Tips for Planning Your Trip
- Send your dental records in advance for pre-evaluation
- Plan a few extra days if possible
- Avoid intense physical activity immediately after surgery
- Maintain close communication with our team
At Shtern Dental Clinic, we design every visit to be safe, organized, professional, and comfortable. From your first inquiry to your return home, we are here to guide you every step of the way.
