Your Step-by-Step Journey to a New Smile in Cancun

01 First Contact – We’re Here for You

Reach out to us by sending us a message on WhatsApp at +52 998 324 4677 or by calling our toll-free international number +1 888 270 6466.

Our dedicated patient coordinators will contact you within 24 hours to listen carefully to your concerns, answer your questions, and guide you through the first steps with clarity, patience, and care.

Start a Conversation on WhatsApp

02 Personalized Evaluation & Transparent Treatment Plan

To begin, please send your dental images by email to:
patients@drmarkshtern.com
dentalmarkshtern@gmail.com
or via WhatsApp at +52 998 3214 677

Our coordinators and medical team will carefully review your case and send you a written treatment plan with a detailed quote before you book your flights, so you know exactly what your treatment includes, what it costs and how long you should plan to stay in Cancun.

If you'd like, you can also review the plan with your doctor in a phone or video consultation.

03 Travel & Stay Support

Traveling to another country for dental care can feel overwhelming, and we truly understand that. That’s why our team is here to support you every step of the way.We assist you with ground transportation, nearby hotel recommendations, and practical local tips, always keeping in mind that this is a foreign country for you. Our goal is to make you feel supported, informed, and never alone throughout the entire journey—from the moment you arrive to the day you return home.

04 Treatment at Shtern Dental Clinic

Receive your care at Shtern Dental Clinic, an international boutique clinic known for advanced technology, highly experienced doctors, and truly personalized attention. From your first visit to your final result, you’ll experience professional care in a warm, welcoming environment designed especially for international patients

05 Ongoing Care & Follow-Up

Our relationship with our patients doesn't end after treatment. Once you're home, you can reach us by WhatsApp, phone or email, and we reply within 1 business day. If something doesn't feel right, send us photos or X-rays and we'll review them with you, including a complimentary video consultation with your doctor if needed. We're also happy to speak directly with your local dentist and share a written record of your treatment. Learn more about our dental warranty.

06 Your Smile, Backed with Confidence

We stand behind the quality of our work and the care we provide. All treatments performed at Shtern Dental Clinic come with clinic-backed responsibility and support. We are always here for you—before, during, and long after your treatment—to ensure peace of mind, confidence, and long-term satisfaction with your smile.

What Our Patients Say

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Lisa Slepchenko profile picture
Lisa Slepchenko
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Todos los doctores son de primera! Mi familia y yo usamos sus servicios por años y nunca nos ha ido mejor que con Dr Mark y su equipo. Además de ser grandes profesionales son personas con un corazón enorme que ayudan a muchas causas benéficas y cambian las vidas de los niños y adolescentes en casas de resguardo.
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den girshberg profile picture
den girshberg
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Had a really good experience at Dr. Mark Shtern’s clinic The staff was friendly, the appointment started right on time, and the office was clean and well kept Dr. Shtern took the time to explain what needed to be done without pushing unnecessary treatments, and the procedure itself was quick and painless. Definitely a solid clinic if you're looking for a reliable, straightforward dentist.
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Marina Muñoz profile picture
Marina Muñoz
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Doctor Shtern muy talentoso e inteligente. Gracias a todo el equipo
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Lemonade Joe profile picture
Lemonade Joe
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⭐⭐⭐⭐⭐ My wife and I would like to express our heartfelt thanks to the entire team for taking such wonderful care of us! We came to Cancun and decided to get our dental work done here, and we are so glad we made that choice. From our very first visit, we felt welcomed and comfortable. Everyone was so kind, patient, and attentive. They took the time to explain everything, answer all our questions, and make sure we felt at ease throughout the process. We are very happy with the quality of the dental work and the results. What really stood out to us was not only the professionalism of the doctors but also the genuine kindness and care we received from everyone at the clinic. Thank you for your hard work, your skilled hands, and, most importantly, your warm and personal approach. It means a lot to find such wonderful people when you’re far away from home.
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eli koren profile picture
eli koren
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Dr. Mark Stern always over preforming. He is my dentist for my last 7 years in Mexico and is.dong great job with the most complicated tasks.
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Maricruz Romero profile picture
Maricruz Romero
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Excelente atención todos muy amables, desde que entras hay una vibra muy bonita. Estoy encantada con mi tratamiento en unos meses regreso para concluirlo 😊🙌
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Natalya Gazizov profile picture
Natalya Gazizov
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Thank you Dr Brandon Graces Vergara for the best dental experience i ever git. I got two numbing injections and I coukd bsre feel them. The most careful and softest touch. Im not local but im coming back next year. I got a cleaning and two fillings.
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Jorge Centeno profile picture
Jorge Centeno
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Excelente experiencia.Cuentan con un equipo de profesionales altamente capacitados,tecnología moderna y de vanguardia ,y una atención amable,personalizada y de gran calidad .Se nota el compromiso con el bienestar del paciente y la excelencia en cada detalle .¡Totalmente recomendada!
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fernanda Ojeda profile picture
fernanda Ojeda
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Always great service!
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Kenny Cohen profile picture
Kenny Cohen
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By far the best service and staff. They basically treat you like family and they always follow up with you just to see how you are doing. And the environment is full of love. Highly Recommended !!!