Your Step-by-Step Journey to a New Smile in Cancun

01 First Contact – We’re Here for You

Reach out to us by sending us a message on WhatsApp at +52 998 324 4677 or by calling our toll-free international number +1 888 270 6466.

Our dedicated patient coordinators will contact you within 24 hours to listen carefully to your concerns, answer your questions, and guide you through the first steps with clarity, patience, and care.

Start a Conversation on WhatsApp

02 Personalized Evaluation & Transparent Treatment Plan

To begin, please send your dental images by email to:
patients@drmarkshtern.com
dentalmarkshtern@gmail.com
or via WhatsApp at +52 998 3214 677

Our coordinators and medical team will carefully review your case and send you a written treatment plan with a detailed quote before you book your flights, so you know exactly what your treatment includes, what it costs and how long you should plan to stay in Cancun.

If you'd like, you can also review the plan with your doctor in a phone or video consultation.

03 Travel & Stay Support

Traveling to another country for dental care can feel overwhelming, and we truly understand that. That’s why our team is here to support you every step of the way.We assist you with ground transportation, nearby hotel recommendations, and practical local tips, always keeping in mind that this is a foreign country for you. Our goal is to make you feel supported, informed, and never alone throughout the entire journey—from the moment you arrive to the day you return home.

04 Treatment at Shtern Dental Clinic

Receive your care at Shtern Dental Clinic, an international boutique clinic known for advanced technology, highly experienced doctors, and truly personalized attention. From your first visit to your final result, you’ll experience professional care in a warm, welcoming environment designed especially for international patients

05 Ongoing Care & Follow-Up

Our relationship with our patients doesn't end after treatment. Once you're home, you can reach us by WhatsApp, phone or email, and we reply within 1 business day. If something doesn't feel right, send us photos or X-rays and we'll review them with you, including a complimentary video consultation with your doctor if needed. We're also happy to speak directly with your local dentist and share a written record of your treatment. Learn more about our dental warranty.

06 Your Smile, Backed with Confidence

We stand behind the quality of our work and the care we provide. All treatments performed at Shtern Dental Clinic come with clinic-backed responsibility and support. We are always here for you—before, during, and long after your treatment—to ensure peace of mind, confidence, and long-term satisfaction with your smile.

What Our Patients Say

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Vanesa Urrutia profile picture
Vanesa Urrutia
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Tuve la fortuna de estar ahí el martes, y sigue siendo sin duda la mejor clínica que existe!! Todo el equipo es de lo mejor, la mejor actitud y el Dr. Mark es fuera de serie. Todo el mundo debe venir aquí. Muchas gracias a todos chicos
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Erika Gamboa
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Excelente atención y profesionalismo.
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Dianneth Salas profile picture
Dianneth Salas
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Atención y servicio Premium!! Personal supeeer amable y atento a tus necesidades y lo más importante (para mi) personal profesional y consultorio impecable/pulcro. Recomendado 1000%
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Anastasia Gonzales profile picture
Anastasia Gonzales
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⭐⭐⭐⭐⭐ An Amazing Experience at Shtern Dental Clinic in Cancún! I couldn’t be happier with my experience at Shtern Dental Clinic! I had my dental restorations done here, and the results absolutely exceeded my expectations. I honestly didn’t expect my smile to turn out this beautiful. I’m in love with the result, and now I find myself smiling all the time and showing off my beautiful teeth! 😁✨ From the moment you walk through the door, you’re impressed by the clinic. The interior is stunning, modern, and almost futuristic. Every detail is thoughtfully designed, the atmosphere is wonderful, and the entire space is exceptionally clean and welcoming. It’s one of those places where you immediately feel comfortable. I was also very impressed by the attention to hygiene and sterilization. You can see how carefully the team maintains the clinic and handles the equipment. Everything looks immaculate, which gives you extra peace of mind when receiving dental treatment. And the team is absolutely fantastic! Everyone is professional, attentive, and genuinely committed to doing an excellent job. You can tell they care about their patients and pay attention to every detail. My final results speak for themselves! If you’re looking for a dental clinic in Cancún that combines outstanding results, professionalism, a beautiful environment, and exceptional attention to cleanliness, I wholeheartedly recommend Shtern Dental Clinic. Thank you to the entire team for my beautiful new smile! You’ve made me genuinely happy, and I couldn’t be more grateful!
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Martha Vega
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Mejor imposible, desde que llegas la atención es pura amabilidad y luego cuando entras con el dentista es de otro mundo. Me encantó y sin duda la recomiendo.
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Alysia profile picture
Alysia
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Thank you so much to Dr. Mark & Dr. Dan for taking the time to speak with me about my case a few weeks ago. You are both amazing, patient, and kind - I’ll be returning anytime I need dental care. I came to Shtern Dental after an implant procedure at a larger clinic left me with nerve damage. I wanted an expert opinion about what was happening. Both Dr. Dan & Dr. Mark were involved in my exam. Not once did I feel rushed. They took their time and were so genuinely caring, explaining my situation and being supportive. These are exactly the surgeons you would want for more complicated work and I wish I had come here in the first place. The office itself is really comfy and has great technology. The other staff seem truly happy to work there and it felt like a good environment. Communication was great via WhatsApp. Finally, while there, Dr. Barbara performed a quick filling procedure that I needed done. She was very gentle and patient with me (I have dental anxiety), making it an overall positive experience. Please, if you are considering dental implants or other treatments, come and visit a real clinic with real surgeons like Dr. Mark & Dr. Dan, don’t settle for less!
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Yuri Innok profile picture
Yuri Innok
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Five stars!The service for dental implants was excellent! The dental team was professional and helpful. Mark Shtern dental is only facility you 100% want to be at for your dental needs. It took me only five months from initial assessment to get my finals all on 6 permanents and they are looking great. Thank you all for everything you do!